No, we target the supplier for the commissions and profits made at your expense, even though we may get in touch with the broker for disclosure purposes. This guarantees that, even if the broker ceases trading, payment cannot be avoided if your claim is successful. We work to get these funds paid to you and your company as soon as possible, backdating them with interest here we can.
Yes, please feel free to speak with one of our senior advisors in further detail about your circumstances. To strive for prompt and transparent resolution of all inquiries, we will let you know if your claim is not likely to be worthwhile of your time before formally pursuing on your behalf.
In the extremely unlikely event that your claim is unsuccessful, you won't be required to pay any legal fees or endure any negative effects as a result of making the claim. When it comes to pursuing damages owed to your business, you will have minimal risk thanks to an ATE (After the Event) Insurance Policy, which guarantees that any legal costs you would typically be required to pay are instead covered.
Very! According to an OFGEM study from 2018, 67% of small businesses with fewer than 50 employees made use of a business energy broker.
It is extremely improbable that you will need to appear in court. The energy supplier in question is discouraged from going that route due to a number of factors, including rising legal costs and bad press.
Once all the documents have been gathered, and reviewed and solicitors have been instructed, the claim is produced and presented to the supplier. From this point, it's time to sit back, as claims could take up to 12 months to settle. We will update you all along the way.
Brokers typically try to convince clients to sign longer-term contracts rather than shorter ones by stating that the market will likely grow during this period. However, since the commission is multiplied by the contract's duration, which typically represents a larger claim amount, brokers are more inclined to sell longer-term contracts because of this.
Energy brokers are not regulated, and OFGEM does not currently have the authority to deal with them. Our goal is to secure financial compensation for companies that have been misled, but in the absence of industry regulation, we are pushing organisations like Citizens Advice, OFGEM, and others to enforce a code of practice.
Yes, it is possible that your broker received undisclosed commissions from your new energy provider in addition to management fees, which are perfectly lawful if properly disclosed to you. Not only do you have a claim in this instance, but this might also support it even more.